What To Consider When Hiring A Carpet Cleaner

A carpet is an important property investment. For that reason, you should have it cleaned by the best carpet cleaners you can find. Regular professional carpet cleaning keeps the carpet in mint condition and makes it last longer.


All carpet cleaners will claim to do a good job. Unfortunately, some will under deliver on this promise. That is why it is important to know what to consider when hiring a carpet cleaner. The following are the factors that separate the best from the rest.

Training and Certification

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the organization that certifies carpet cleaning contractors. The organization is responsible for ensuring quality standards in the entire cleaning industry. You can be certain companies certified by IIRC know what they are doing. Professional carpet cleaners only hire technicians certified by this organization. When looking for a carpet cleaner ask if they are certified.

License and insurance

The only license required to operate a carpet cleaning business is a business license. So, licensing should not concern you much when looking for a carpet cleaner. But, you should ask for proof of insurance. At least, a carpet cleaner should have a general liability policy and workman’s compensation policy. The latter ensures that the workers are protected in case of accidents during work.


A good reputation means that the company offers quality services and operates in an ethical manner. You cannot just go to a company and ask them if they have a good reputation. You have to do a small research. One way of determining the reputation of a company is checking if it is listed in Better Business Bureau, and the rating it is given. You can also check other review sites such as Yelp, and Consumer Affairs. Here, you are looking for positive reviews.

You can also visit the company’s website and look for customer testimonials. If they are not available, ask the company for references. If they are confident in the quality of service they provide they will give this information.


They say experience is the best teacher. As far as we are concerned, this is very true in the carpet cleaning industry. Experience is not about the number of years a contractor has been in business. It is about the number of clients they have served in the time that they have been in business.

An experienced carpet cleaner has handled many carpet cleaning jobs. So, the cleaner knows how to handle different types of carpets and knows the best equipment to use for different cleaning jobs. They have gained so much knowledge that no carpet cleaning job will be too complicated for them to handle.

Complimentary Consultation

Also known as a discovery session, a complimentary consultation gives you a chance to meet a representative from the cleaning company. From the meeting, you get to know how it feels working with that particular company. It gives you a good chance to ask more about the company and its services. A good carpet cleaning company will welcome the idea of a complimentary consultation.

Cost and included services

The cost is a very important factor as you cannot spend money you do not have. Request the company for a quote. A professional carpet cleaner will provide an itemized quote detailing all the services you requested.

Make sure you ask about what is included in the cost. Will the company move things around or is that your responsibility? Does the quote include the cleaning detergents or will you have to buy them separately?  Ask these questions especially if you receive a very low bid. Like all service providers, carpet cleaners are known to have hidden charges.


You do not want your carpet to look clean for one day and then have the stains reappear after several days. So, ask about service guarantees. Most top carpet cleaners offer 14-day or 30-day service guarantees. With a company that is ready to offer such guarantees, you can be sure their cleaning is not simply surface level.

Green carpet cleaning

You do not want to contribute to environmental degradation, do you? Traditionally, carpets were cleaned using harsh chemicals that were unfriendly to the environment. Nowadays, good cleaning companies use eco-friendly detergents, and they are just as effective as the traditional detergents.

Find carpet cleaners near you here

You are here because you are looking for a carpet cleaner. Lucky for you, you have come to the right place. We have a page dedicated to locating carpet cleaners near you. You can compare the different carpet cleaners in our listings to find the best. We have done our due diligence to ensure the companies listed provide quality services.