When hiring a carpet installer, or any other contractor for that matter, you need to proactively manage your working arrangement to protect your interests and to ensure that the service delivery meets the agreement that you had prior to the contract. Following the tips in this guide will ensure that you get the most out of your contractor and you protect yourself in case the job does not follow the pre-determined script.

  1. Get the right carpet installer

This might be the most important tip in this guide. If you don’t get the right installer, then you cannot realistically expect them to meet your expectations. The first thing you need to do is to ensure that your contractor is licensed and certified by the required federal and local regulatory agencies. Carry out research to determine the certification required in your jurisdiction and ensure that any contractor you contact has the requisite certification. You should also verify that they have a valid insurance cover that will reimburse you for any damage that your house may incur during the installation process. Thanks to online reviewers like Yelp, it is easy to find feedback from a contractor’s past clients. Avoid clients that have multiple negative feedback on review sites.

Make a point of holding phone interviews with the carpet installers that you have shortlisted to gauge their level of professionalism and whether they will be a good fit. Don’t be afraid to pay extra for professionalism. Before you commit to working with a contractor, have a face to face meeting to ensure that you are comfortable working with them.

  1. Communicate the job details and your vision clearly to your contractor

Your contractor needs to begin working from a position of knowledge. The first thing that you need to do is to communicate the job details to your carpet installer. Let them know the subfloor material that they will be working on, your room measurements, and the type of carpet fabric and pattern that they will be working with. All these details determine the tools that your installer will need as well as the manpower that they need to commit for your job. It will also help them come up with a realistic price quote for your job. You should make the extra step of allowing them to view the area that they will be working on to help them determine their pricing and preparation. Other important details to communicate to your client include your preferred dates and how fast you expect them to work. Only after you, and your contractor, are in agreement concerning the specifics of the job should you hire them as your carpet installers.

  1. Get everything on paper

Make sure that you and your carpet installer make your agreement formal by signing a legally-binding contract. You should ensure that your lawyer goes through it to make sure that all items of importance are covered. Your contract should include the agreed upon starting and finishing dates, the cost of labor and materials, payment schedule, any cleanup that your contractor will do post-installation, waste disposal, as well as furniture moving and arrangement. Any further changes that you make to this original agreement need to be put in writing as well. A contract ensures that both you, and your carpet installer, know their duties and responsibilities and protects both of your interests in case the other party fails to honor their end of the deal.

  1. Create, and follow, a payment schedule

Most clients get a bad experience if they do not have a results-oriented payment schedule. The first item to be discussed on the payment schedule is the down-payment. Most experts, including the Federal Trade Commission (FTC), suggest that you need to limit the down payment as much as possible, never pay more than 25% of the quoted price as down payment. All future payments need to be pegged on results. If it is a one day job, only pay on completion; if the job will span more than one day, ensure that there are targets that need to be met every day before you can release partial payments. Never make a complete payment if the work is not satisfactorily completed.

  1. Vigilantly monitor the progress of your project

To get the most out of your contractor carpet installer, ensure that you are on-site to monitor how your work is being executed. Just by being present, you will encourage the overall productivity of your contractor. You can also see whether the results are meeting your vision and can make any necessary changes to your initial instructions to ensure that the finished work meets your expectations.